Privacy Policy
Last Updated: February 6th, 2026
Strada Bellezza (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when you visit our website, book services, or contact us.
Information we collect
A. Information you provide
When you book an appointment, contact us, or use live chat, you may provide:
- Contact information: name, email address, phone number
- Appointment information: service selected, date/time, and any notes you choose to submit
- Payment-related information: deposit/payment status, transaction identifiers (we do not store full card numbers)
- Messages and support requests: information you submit via forms, email, SMS, or live chat
B. Information collected automatically
When you browse our website, we may collect:
- Device and usage data: IP address, browser type, pages viewed, time spent, referring/exit pages
- Cookies and similar technologies: used for site functionality, analytics, and performance
C. Information processed through our tools
We use third-party tools to operate our website and services, including:
- Amelia (appointment booking and scheduling)
- Tidio (live chat and customer support messaging)
These tools may process information you submit to them (such as your name, contact details, appointment details, and chat messages) in order to provide their services.
How we use information
We use information to:
- Schedule and manage appointments (confirmations, reminders, changes)
- Process deposits and payments
- Provide customer support (including via Tidio live chat)
- Improve our website, services, and customer experience
- Send important service communications (booking confirmations, policy updates, and operational messages)
Text and email communications
If you provide a phone number or email address, you may receive:
- Appointment confirmations and reminders
- Updates related to your booking or visit
If we ever offer marketing messages, they will be optional, and you can opt out anytime by using the unsubscribe link in emails or replying STOP to SMS (if applicable).
Payments
Payments are processed through secure third-party payment processors. We receive confirmation details (such as payment status and transaction identifiers), but we do not store full payment card numbers.
Cookies and analytics
We may use cookies and analytics tools to understand how visitors use our website and to improve performance. You can manage cookies through your browser settings. Disabling cookies may limit certain website features.
How we share information
We do not sell your personal information.
We may share information only when necessary to:
- Run our business through service providers (including Amelia for booking and Tidio for live chat)
- Comply with law, enforce policies, or protect our rights and safety
- Respond to lawful requests by public authorities
Data retention
We keep personal information only as long as needed to:
- Provide services and maintain appointment records
- Meet legal, tax, and regulatory requirements
- Resolve disputes and enforce agreements
Security
We take reasonable administrative, technical, and physical measures to protect your information. However, no system can be guaranteed 100% secure.
Your choices
You may request to:
- Access or correct certain personal information
- Delete certain information (subject to legal/business record requirements)
- Opt out of marketing communications (if applicable)
To make a request, contact us using the details on this page.
California privacy notice
If you are a California resident, you may have additional privacy rights under applicable laws. We do not sell personal information.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last Updated” date reflects the most recent version.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us here.
Strada Bellezza
1502 foothill blvd ste104 La Verne, CA 91750
Email:info@stradabellezza.com
Phone/Text: (855) 615-0714